There is very low percentage , according to company record for the past decade , DCC had totally 8 quality complains within around 20,000 delivery and 160,000 products (0.008% of quality complain) , within these 8 cases , 2 cased were wrong shipped cargo (we took back on our cost and changed cargo to clients) . 4 cased were shade difference caused by different application (we shipped back one and the other three accepted by clients on discount basis) and the other 2 were just the excuse of payme